AT THE CHESTER PAUL COMPANY WE STRIVE TO PROVIDE 100% CUSTOMER SATISFACTION
RETURN POLICY
General Information
- You have 30 calendar days to return your merchandise from the date you received it.
- To be eligible for a return, your item(s) must be unused and in its original condition.
- Most products are warrantied against defect by the manufacturer.
- All special order and/or customized items are ineligible for a return and non-fundable.
- Unauthorized returns will not be accepted.
- If you have ordered something in error, your return may be subject to a restocking fee of 15%. Freight charges will not be credited.
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Return Process
- Prior to returning an item for any reason, please contact Customer Service at the numbers listed below, for a return merchandise authorization (RMA) number.
- Our customer service department will provide you with a pre-paid return label.
- Upon receiving the items, our designated return handlers will examine the items for any defects. Please note, any items found used, damaged, or defective will not be refunded.
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If you have any questions regarding a return or our return policy, please contact our Customer Service at the numbers listed below. We appreciate your business and your understanding!
Customer Service: (800)227-2093 or (323)245-3761
AT THE CHESTER PAUL COMPANY WE STRIVE TO PROVIDE 100% CUSTOMER SATISFACTION
RETURN POLICY
General Information
- You have 30 calendar days to return your merchandise from the date you received it.
- To be eligible for a return, your item(s) must be unused and in its original condition.
- Most products are warrantied against defect by the manufacturer.
- All special order and/or customized items are ineligible for a return and non-fundable.
- Unauthorized returns will not be accepted.
- If you have ordered something in error, your return may be subject to a restocking fee of 15%. Freight charges will not be credited.
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Return Process
- Prior to returning an item for any reason, please contact Customer Service at the numbers listed below, for a return merchandise authorization (RMA) number.
- Our customer service department will provide you with a pre-paid return label.
- Upon receiving the items, our designated return handlers will examine the items for any defects. Please note, any items found used, damaged, or defective will not be refunded.
Â
If you have any questions regarding a return or our return policy, please contact our Customer Service at the numbers listed below. We appreciate your business and your understanding!
Customer Service: (800)227-2093 or (323)245-3761